[{"data":1,"prerenderedAt":545},["ShallowReactive",2],{"desk-guide-\u002Fguide\u002Fdesk\u002Forganisations\u002F":3,"desk-guide-nav-\u002Fguide\u002Fdesk\u002Forganisations\u002F":529},{"id":4,"title":5,"appVersion":6,"body":7,"date":504,"dateModified":505,"description":506,"draft":507,"extension":508,"faqs":505,"howTo":509,"keyTakeaways":516,"meta":521,"metaDescription":505,"navigation":522,"order":523,"path":524,"section":525,"seo":526,"stem":527,"__hash__":528},"deskGuide\u002Fguide\u002Fdesk\u002Forganisations.md","Organisations","1.0.7",{"type":8,"value":9,"toc":489},"minimark",[10,14,28,33,45,142,146,190,193,197,232,235,239,267,278,282,313,317,355,360,364,389,393,405,408,412,435,439,445,451,457,463,467],[11,12,13],"p",{},"An organisation account is how an operator, a school or a club pays for\nDesk on behalf of its pilots: it holds a block of seats, and each seated\nmember passes the subscription gate without a personal subscription. The\nconsole that manages it is deliberately narrow. Its foot line on every page\nis the framing: \"Seats, roles and billing only. Pilot EFB does not show your\norganisation any pilot's records, and it does not plan, dispatch or\nauthorise anything.\"",[15,16,19],"callout",{"title":17,"type":18},"Before you start","info",[11,20,21,22,27],{},"Organisations are set up by Pilot EFB, not self-served. Pricing is agreed\nper organisation. Contact ",[23,24,26],"a",{"href":25},"mailto:support@pilotefb.com","support@pilotefb.com",". This chapter is written for\nboth sides: the pilot who is invited, and the admin or manager who runs the\nconsole. Nothing here is a certified EFB or an ops platform: we are not an\nops platform; we sit beside yours.",[29,30,32],"h2",{"id":31},"find-your-way-around","Find your way around",[11,34,35,36,40,41,44],{},"For a pilot, an organisation shows up in two places: the invitation page,\nand ",[37,38,39],"strong",{},"Settings > Subscription"," once seated. For an admin or manager, an\n",[37,42,43],{},"Organisation"," entry joins the foot of the sidebar next to Community and\nSettings, and opens a console with its own rail:",[46,47,48,64],"table",{},[49,50,51],"thead",{},[52,53,54,58,61],"tr",{},[55,56,57],"th",{},"Rail row",[55,59,60],{},"Who sees it",[55,62,63],{},"What it holds",[65,66,67,81,93,105,117,130],"tbody",{},[52,68,69,75,78],{},[70,71,72],"td",{},[37,73,74],{},"Overview",[70,76,77],{},"Admins and managers",[70,79,80],{},"Seats in use, members, subscription, pending invites, a Needs attention list and recent activity",[52,82,83,88,90],{},[70,84,85],{},[37,86,87],{},"Members",[70,89,77],{},[70,91,92],{},"Every member with role, seat state (Seated or No seat) and join date; role changes, seat assignment, removal",[52,94,95,100,102],{},[70,96,97],{},[37,98,99],{},"Invites",[70,101,77],{},[70,103,104],{},"Pending and recently resolved invitations; new invitations by email",[52,106,107,112,114],{},[70,108,109],{},[37,110,111],{},"Audit log",[70,113,77],{},[70,115,116],{},"Every change made through the console, newest first; rows are never edited or removed",[52,118,119,124,127],{},[70,120,121],{},[37,122,123],{},"Billing",[70,125,126],{},"Admins only",[70,128,129],{},"The subscription that funds the seats, the seat count, invoices",[52,131,132,137,139],{},[70,133,134],{},[37,135,136],{},"Organisation settings",[70,138,126],{},[70,140,141],{},"Name, your own membership, deletion",[29,143,145],{"id":144},"the-three-roles","The three roles",[46,147,148,158],{},[49,149,150],{},[52,151,152,155],{},[55,153,154],{},"Role",[55,156,157],{},"Can",[65,159,160,170,180],{},[52,161,162,167],{},[70,163,164],{},[37,165,166],{},"Admin",[70,168,169],{},"Manage everything, including billing, settings and other admins",[52,171,172,177],{},[70,173,174],{},[37,175,176],{},"Manager",[70,178,179],{},"Invite members and manage seats; cannot see billing or settings",[52,181,182,187],{},[70,183,184],{},[37,185,186],{},"Member",[70,188,189],{},"Hold a seat and use the app; sees nothing of the organisation console",[11,191,192],{},"Invitations carry a role. Only an admin can invite admins or managers.",[29,194,196],{"id":195},"how-to-accept-an-invitation","How to accept an invitation",[198,199,200,204,214,225],"ol",{},[201,202,203],"li",{},"Open the link from the invitation email. Signed out, the page asks you\nto sign in or create an account first: \"Sign in or create an account to\naccept your organisation invitation.\"",[201,205,206,207,213],{},"Read the transparency block above the button. It says: \"If you accept,\nthis organisation's admins and managers can see your name, email address,\nrole, seat status, the date you joined, and a crew code if the\norganisation assigns one. They cannot see your logbook, duty records,\nflight folders, weather or ",[23,208,212],{"href":209,"className":210},"\u002Flearn\u002Fglossary#gt-notam",[211],"glossary-link","NOTAM"," activity, settings, or any other content.\nLeave the organisation at any time from Settings - your account and your\ndata stay yours.\"",[201,215,216,217,220,221,224],{},"Click ",[37,218,219],{},"Accept and join"," (or ",[37,222,223],{},"Not now"," to leave the link unused). The\ncaption beneath says that accepting joins the organisation and opens the\napp, with \"no payment needed\".",[201,226,227,228,231],{},"Wait for ",[37,229,230],{},"Invitation accepted","; \"This page updates by itself.\" An\ninvitation takes a seat only when it is accepted; if more\ninvitations are outstanding than seats remain, the earliest acceptance\nwins.",[11,233,234],{},"If you already pay for Desk yourself, your personal subscription is\nunchanged and takes precedence - \"the organisation seat stays free for\nanother member until you need it.\"",[29,236,238],{"id":237},"how-to-see-what-your-seat-provides","How to see what your seat provides",[198,240,241,247,257],{},[201,242,243,244,246],{},"Open ",[37,245,39],{},".",[201,248,249,250,253,254,246],{},"The billing card reads ",[37,251,252],{},"Provided by your organisation",", \"Nothing to pay\nwhile you hold this seat\", with your role and join date, and the fact\nstrip says ",[37,255,256],{},"Ends if your seat is unassigned",[201,258,259,260,263,264,246],{},"Two actions sit on the card: ",[37,261,262],{},"Subscribe personally",", which opens\ncheckout for a subscription of your own, and ",[37,265,266],{},"Leave organisation",[11,268,269,270,273,274,277],{},"If your seat is unassigned or you are removed, Desk shows the subscription\nscreen with ",[37,271,272],{},"Your organisation seat has ended",": you are still signed in,\nyour logbook, duties and settings are still on this account, and an\n",[37,275,276],{},"Export logbook and duties (CSV)"," button is offered without a\nsubscription.",[29,279,281],{"id":280},"how-to-invite-pilots-admins-and-managers","How to invite pilots (admins and managers)",[198,283,284,293,303],{},[201,285,243,286,289,290,246],{},[37,287,288],{},"Organisation > Invites"," and click ",[37,291,292],{},"New invitations",[201,294,295,296,299,300,246],{},"Paste one or more ",[37,297,298],{},"Email addresses"," and pick the ",[37,301,302],{},"Role for these\ninvitations",[201,304,216,305,308,309,312],{},[37,306,307],{},"Send 1 invitation"," (the button counts the addresses). Each\naddress gets a single-use link, and a pending invitation does not reserve\na seat. Resend or revoke from the ",[37,310,311],{},"Pending"," list.",[29,314,316],{"id":315},"how-to-assign-free-or-move-a-seat-admins-and-managers","How to assign, free or move a seat (admins and managers)",[198,318,319,324,335,341],{},[201,320,243,321,246],{},[37,322,323],{},"Organisation > Members",[201,325,326,327,330,331,334],{},"On a row, choose ",[37,328,329],{},"Assign a seat to ..."," or ",[37,332,333],{},"Unassign the seat of ...",".\nA freed seat is held for that person for 24 hours before it can be\nreassigned, and unassigning ends the Desk access it provides straight away\nwhile the member's own records stay untouched.",[201,336,337,340],{},[37,338,339],{},"Change role"," on a row sets Admin, Manager or Member. You cannot change\nyour own role or remove yourself here - the last admin must make another\nmember an admin first.",[201,342,343,344,347,348,347,351,354],{},"Bulk actions - ",[37,345,346],{},"Assign seats",", ",[37,349,350],{},"Unassign seats",[37,352,353],{},"Remove members"," -\nreport an outcome per person.",[11,356,357,358,246],{},"Changes reach member accounts within about a minute, and every one of them\nis written to the ",[37,359,111],{},[29,361,363],{"id":362},"how-billing-works-admins","How billing works (admins)",[11,365,366,367,369,370,373,374,377,378,381,382,385,386,388],{},"Seats are billed to the organisation on one Stripe invoice, at the price\nagreed with Pilot EFB; the ",[37,368,123],{}," page shows ",[37,371,372],{},"Price"," as \"Agreed per\norganisation\" and how the subscription is billed. ",[37,375,376],{},"View invoices and\npayment details"," opens the Stripe portal for invoices, payment method and\nbilling address. Seat count changes are not made in the portal: click\n",[37,379,380],{},"Request more seats",", enter the ",[37,383,384],{},"Seats needed in total",", and Pilot EFB\nconfirms the change and invoices the difference by email. \"To change your\nplan or cancel, contact ",[23,387,26],{"href":25},".\"",[29,390,392],{"id":391},"what-the-organisation-cannot-see-and-what-you-keep","What the organisation cannot see, and what you keep",[394,395,396,399,402],"ul",{},[201,397,398],{},"Seats, roles and billing only: who holds a seat. Every pilot's logbook,\nduties, flight folders, weather and NOTAM activity and settings stay\nprivate to them.",[201,400,401],{},"Not dispatch, crew control, rostering or compliance management. Your\nexisting tools keep running those; Desk sits beside them.",[201,403,404],{},"Not a certified Electronic Flight Bag. Each seat is the same personal,\ninformational Desk every subscriber gets.",[11,406,407],{},"What every pilot keeps: their own account and email, on the same consumer\nterms as every other pilot; their own data - a seat that ends never deletes\nanything, and export stays available; and the right to leave from Settings\nat any time, or to subscribe personally instead.",[29,409,411],{"id":410},"how-to-leave-an-organisation","How to leave an organisation",[198,413,414,425,428],{},[201,415,243,416,289,418,420,421,424],{},[37,417,39],{},[37,419,266],{}," (an\nadmin uses ",[37,422,423],{},"Organisation settings > Leave organisation",").",[201,426,427],{},"Read the confirmation: leaving \"releases your seat and ends the Desk\naccess it provides. Your logbook, duties and settings are not touched. You\ncan be invited again later.\"",[201,429,430,431,434],{},"Type ",[37,432,433],{},"LEAVE"," and confirm.",[29,436,438],{"id":437},"troubleshooting","Troubleshooting",[11,440,441,444],{},[37,442,443],{},"The invitation page says the link is not valid."," Links are single-use and\nexpire. \"Ask your organisation's admin to send a new one.\"",[11,446,447,450],{},[37,448,449],{},"Accepting is refused because my account already belongs to an\norganisation."," An account holds one membership at a time. Leave the current\norganisation from Settings before accepting a new invitation.",[11,452,453,456],{},[37,454,455],{},"I manage the organisation but Desk shows me the subscription screen.","\nA seat, not a role, is what the gate reads. The band reads \"You manage ...,\nbut hold no Desk seat\": open the console from there, assign yourself a spare\nseat from Members, or subscribe personally.",[11,458,459,462],{},[37,460,461],{},"A member was assigned a seat but still sees the subscription screen.","\nChanges reach accounts within about a minute on the web and on the phone's\nnext launch. Ask them to reload; the Audit log confirms the assignment.",[29,464,466],{"id":465},"where-next","Where next",[394,468,469,476,483],{},[201,470,471,475],{},[23,472,474],{"href":473},"\u002Fguide\u002Fdesk\u002Fplans-and-billing","Plans, trial and billing"," - the personal\nsubscription a seat stands in for.",[201,477,478,482],{},[23,479,481],{"href":480},"\u002Fguide\u002Fdesk\u002Fsettings-and-sync","Settings and sync"," - the account, devices\nand sync rows the seat does not touch.",[201,484,485,488],{},[23,486,74],{"href":487},"\u002Fguide\u002Fdesk\u002Foverview"," - the desk a seated member lands on.",{"title":490,"searchDepth":491,"depth":491,"links":492},"",2,[493,494,495,496,497,498,499,500,501,502,503],{"id":31,"depth":491,"text":32},{"id":144,"depth":491,"text":145},{"id":195,"depth":491,"text":196},{"id":237,"depth":491,"text":238},{"id":280,"depth":491,"text":281},{"id":315,"depth":491,"text":316},{"id":362,"depth":491,"text":363},{"id":391,"depth":491,"text":392},{"id":410,"depth":491,"text":411},{"id":437,"depth":491,"text":438},{"id":465,"depth":491,"text":466},"2026-09-14",null,"How an organisation seat works on Pilot EFB Desk, what admins and managers can see, and how to accept an invitation, hold a seat or leave.",false,"md",{"name":510,"steps":511},"Accept an organisation invitation",[512,513,514,515],"Open the invitation link from the email and sign in, or create a free Pilot EFB account.","Read the transparency block above the button - it lists exactly what the organisation's admins and managers will see.","Click Accept and join. The page reads Invitation accepted and opens the desk on its own.","Check Settings > Subscription later - it reads Provided by your organisation while you hold the seat.",[517,518,519,520],"An organisation buys a block of Desk seats, invites pilots by email, and a seat passes the subscription gate without a personal subscription.","The organisation console is seats, roles and billing only - it never shows your logbook, duties, flight folders, weather or NOTAM activity, or settings.","Admins run billing and settings, managers run members and seats, members hold a seat; every change lands in an append-only audit log.","You keep your own account and data, can leave from Settings at any time, and a seat that ends never deletes anything.",{},true,180,"\u002Fguide\u002Fdesk\u002Forganisations","Account and data",{"title":5,"description":506},"guide\u002Fdesk\u002Forganisations","ZX5gUPL2fY5tDb6unVj2jRgEJ1NQW07xPK-ZnMx7cJk",{"prev":530,"next":536,"position":543,"total":544},{"path":480,"title":531,"description":532,"section":525,"order":533,"appVersion":6,"draft":507,"minutes":534,"number":535},"Settings, Backup & Sync","How to find any setting on Desk, manage your account and devices, sync with your phone, save and restore an encrypted backup, and wipe a browser.",170,15,"17",{"path":537,"title":538,"description":539,"section":525,"order":540,"appVersion":6,"draft":507,"minutes":541,"number":542},"\u002Fguide\u002Fdesk\u002Fiphone-and-ipad","Pilot EFB on iPhone and iPad","How the iOS app relates to Desk - its free tier and Pro plan, what Cloud Sync carries between phone and desk, and what stays on the phone.",190,5,"19",18,19,1789377624532]